epic games phone number for customer service

Information about transactions – of course, if you make any purchase from us, we will record details of that transaction for bookkeeping. Only relevant information will be used by us, or those data processors (such as our payment processors) and fulfilment services necessary to fulfil the service requested by us for you. Your name, postal address, email address, telephone number, your debit/credit card number and expiry date or bank account details etc. We may collect the following information from you in order to sell a game or other product to you, ship our products to you, provide customer service to you, and/or keep you apprised of company updates regarding current and new game products and services: Specific details of the information we may collect: Again, all collected data is kept in a secure sheet and is only accessible by our DPO or other authorized staff of Everything Epic.

Anonymous data is that which cannot identify you and which is typically used in aggregate to better understand our customers. Personal data is that which can personally identify you, such as name and email address. We collect both personal and anonymous data when you purchase a game or product from us, subscribe to our mailing list, and/or complete a customer survey. Types of information we may collect about you We are not responsible for the privacy practices of third-parties. These products will have their own privacy policies which you should review if you choose to visit these products or websites. Please note that our email communications may contain links to products and websites that are owned and operated by third parties. As stated, we collect your personal data because it is essential for us to ship our games and products to you and/or guides the way in which we interact and communicate with you about our products and services now and in the future. We are committed to respecting and protecting the personal data received by us, using it only in accordance with this Privacy Policy. If you are on the email list for a fulfilment service and wish to to opt out of their email communications, you will need to unsubscribe from their emails directly through the fulfilment service and not Everything Epic. This is all for the education and benefit of customers. In certain circumstances we will need to share your data, such as your address, with a third-party that works for us to ship and deliver our games and other products to you (‘fulfilment service’), in this case the fulfilment service will be a data controller and will handle your data according to their own Privacy Policy and may use your data for essential product shipping and other communications and customer service reasons. We also maintain a secure list of the personal data we hold, the source of the data, and what we do with in the normal course of business as a game publisher. We collect personal data in the normal course of business, such as when you purchase a game, back an Everything Epic crowdfunding campaign, and/or subscribe to our mailing list. This Privacy Policy aims to inform you of how we collect and use your personal data, and to provide you with details about your choices and rights.

Ship to you missing components and/or defective componentsĪs our valued customer we know you are a gamer and understand the above is a lawful purpose for us collecting such data, we are by the gamer for the gamer! Ship your purchased games to you as quickly as possibleĮmail you updates about our games, products and convention appearances and more This is so we can assist you as our valued gaming customer! Your personal data would consist of your name, address, email address, and credit/debit card information if a purchasing customer (‘personal data’) and this personal data allow us to offer you the best customer service possible. In the normal course of business as a game publisher Everything Epic receives, controls and protects your personal data you have provided to us consensually by purchasing a game or product, or subscribing to our mailing list. Our Data Processing Officer (‘DPO’) is Christopher Batarlis, President of Everything Epic. This is a publically accessible Privacy Policy. (‘Everything Epic’ or ‘we’, ‘our’ or ‘us’) in a New Jersey, United States Limited Liability Company with an address at PO Box 3006 Memorial Station, Upper Montclair, NJ 07043 USA.Įverything Epic abides by the requirements of the May 25th 2018, that of the General Data Protection Regulation (EU) 2016/ 679 (GDPR). This Policy aims to clearly tell you how we use your personal data, how we ensure it is kept secure and how you can contact us should you ever have any questions.Įverything Epic Games, LLC. Everything Epic takes its responsibilities under data protection legislation very seriously and respects the privacy of our gaming customers.

Epic games phone number for customer service